Cookies and Data Protection

Data Protection
Protecting your personal data is of the utmost importance. We will process your data in full adherence to all legal stipulations (DSGVO, TKG 2003). The following information outlines the main aspects of how your data will be processed in the context of our website.

Contacting the KCC
Whenever you contact us via email or a form on our website, we will store the data you submitted in order to process your query, and for future enquries. Your data will not be passed on to third parties without your permission.

Cookies
Our website uses cookies. These are small text files that are stored on your device via your browser. Cookies are not harmful. We use cookies to improve the user-friendliness of our service. Some cookies will be stored on your device until you choose to delete them. They enable us to recognise your browser next time you visit our website. If you do not wish this, you are able to adjust your browser settings to allow only individual cookies following your specific confirmation. Deactivating cookies may limit the functionality of our website.

Web Analysis
Our website uses features of the Google Analytics web analysis service. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies help analyse the way in which our website is used. This information is transfered and stored on the provider's server. You are able to prevent this by adjusting your browser settings to deny the storage of cookies.

IP Anonymisation
We have activated IP Anonymisation for our website.This means that Google IP addresses within member states of the European Union or other contracting states of the Agreement on the European Economic Area will be shortened by Google prior to being transmitted to the USA. Only in exceptional cases, your full IP address will be transfered to a Google server in the USA before being shortened. On behalf of the operator of this website, Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity, and providing the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be connected with other data collected by Google.

Browser Plugins
You can deny the use of cookies by selecting the appropriate settings on your browser. However, please note that this might prevent you from using the full functionality of this website. You can also prevent Google from collecting and processing cookie-generated data and information relating to your use of our website (including your IP address) by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=de

Demographic Characteristics with Google Analytics
This website uses the 'Demographic Characteristics' feature of Google Analytics. This allows reports to be generated that contain details about the age, gender and interests of site visitors. This data is drawn from interest-based advertising by Google, as well as visitor data from third-party providers. This data cannot be connected to a specific person. You can deactivate this function any time via the ad settings in your Google account, or generally prohibit the collection of your data by Google Analytics as shown in the item 'Objection to Data Collection'.

Newsletter
You have the option of subscribing to our newsletter via our website. For this we will require your email address, first name, last name, and confirmation that you wish to receive the newsletter. In order to provide you with the most relevant information, we also collect and process information you choose to provide voluntarily, regarding areas of interest, addresses, birthdays, etc. As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration. With the aid of 'pixel tags' we are able to send email messages in a readable format. It also allows us to verify that emails have been opened. We may use this information to reduce the amount of messages being sent to a customer, or to stop sending out messages. You can cancel your subscription to the newsletter any time by filling in this form: ***Cancel Newsletter***Your newsletter-related details will subsequently be deleted.

Google Maps
We have integrated 'Google Maps' provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include the user's IP address and location data. However, this information is not collected without the user's consent (usually executed as part of the settings of the user's mobile device). The data may be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/. Opt Out: https://adssettings.google.com/authenticated.

YouTube
Our website uses plugins from the YouTube site operated by Google. The site operator is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. As a result, the YouTube server will be notified which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to link connect your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, please refer to YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy

Plugins of the social media network Facebook (provider: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA) have been integrated into our pages. You can recognise the Facebook plugins by the Facebook logo or the 'Like' button on our page. An overview of Facebook plugins can be found at https://developers.facebook.com/docs/plugins/. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site from your IP address. If you click the Facebook 'Like' button while logged into your Facebook account, you are able to link the content of our web pages to your Facebook profile. This allows Facebook to connect your visit to our web pages with your user account. We would like to point out that we, as the provider of the web pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at https://de-de.facebook.com/policy.php. If you do not wish Facebook to connect your visit to our website with your Facebook account, please log out of your Facebook account.

ADDITIVE+ LANDINGPAGE - Online Marketing and Landing Pages
Beside our website we do also operate optimized landing pages for means of hotel online marketing. To process your request, reservation, order, activation, registration or the transmission of other contact forms on our website as well as to save and store your data we use cloud services, CRM systems and software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”), our partner in the field of hotel digital marketing. The adequate level of data protection is based on data processing agreements with the respective company.

Our landing pages use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics enables website operators to analyse the user behavior of the visitors. The information about the user behavior is transmitted to and stored by Google on its servers.

Your IP address is collected but immediately anonymised (for example by deleting the last 8 bits). As a result the geolocation data is less accurate.

You can prevent the data collection connected to your use of our online services through cookies and the processing of this data by Google, by installing the browser-plugin available at the following link:
https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

ADDITIVE has an insight into data gathered through Google Analytics. This data will be used only to analyse the use of our websites and to evaluate our marketing and distribution strategies.

Our website and landing pages also use functions provided by ADDITIVE for the multi-channel monitoring of the use of our websites as well as marketing and distribution strategies like landing pages, newsletter and social media presence. Information about your visits and submitted forms on our websites are also transmitted to ADDITIVE in order to evaluate and optimize our marketing and sales measures.

The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR.

Our objective in accordance with the GDPR (legitimate interests) is the improvement of our products and services and our web presence through the analysis of the use of our website as well as marketing and distribution strategies.

Our website and our landing pages also use remarketing functions provided by Google Inc. (“Google”) and by Meta Platforms Inc. (“Meta”). Therefore, Meta and Google will know that you have visited our website. This way visitors of our website and of our landing pages will find ads adapted to their interests on Google’s advertising platforms and on the social media platforms Facebook and Instagram.

The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) of the GDPR.

When you visit our landing pages a banner will inform you about the use of cookies for remarketing functions. If you continue using the website or click on the respective button you consent to the use of cookies. You can deny your consent anytime, by visiting the page containing the cookie information and denying the use in the banner that will be displayed.

ADDITIVE+ MARKETING AUTOMATION - Direct Marketing
In order to increase customer loyalty and to sell our services and additional services we use hotel online marketing software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) within the field of hotel marketing automation.
Therefore your data, which we gather and process in connection with your request, reservation, order, activation, registration or the transmission of other contact forms on our website, will be analysed and used to provide you with automatically generated offers for our services and additional services. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.

You can deny the use of your data for this purpose anytime by clicking on the “unsubscribe” link in the respective message.

The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR.

Our objective in accordance with the GDPR (legitimate interests) is the prevention of competitive disadvantages, the increase in brand awareness and the maximisation of our economic success through an optimal use of the acquired contacts.

ADDITIVE+ NEWSLETTER
On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country/region of origin in our hotel newsletter tool.

After signing up for our newsletter you will receive an email containing a link to confirm the subscription.

Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter.

To process your subscriptions and to send our newsletters we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.

You principally have the right to information, rectification, deletion, limitation, data transferability, revocation and objection. If you believe that your data has been processed in violation of data protection regulations, or that your data protection rights have been violated in some other form, you are able to lodge a complaint with the respective supervisory authority. In Austria, this is the 'Datenschutzbehörde' (Data Protection Authority).

Contact us at:

Kitzbühel Country Club GmbH
Kitzbüheler Straße 53
6370 Reith bei Kitzbühel
AUSTRIAT
+43 (5356) 64 664
F +43 (5356) 64 664-99
E info@kitzbuehel.cc
www.kitzbuehel.cc